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Finally Free Terms of Service and Policies

Commercial Sales:

While we accommodate those who would like to use Finally Free in their salons, we cannot offer the 30-day guarantee for that purpose. Therefore, all commercial sales are excluded from our money back guarantee. Sales of more than 1 unit will be classified as a commercial sale. For more information see our guarantee page.

Order Changes and or Cancellations:

If you need to change or cancel your order for any reason, please follow the below guidelines to avoid additional charges.

Changes to your Order and or Order Cancellations must be done during normal business hours the day the order is placed. Please call 800-675-0021 and speak to a customer service rep to ensure your order has been changed before it has shipped. Orders are processed and shipped starting at 6am the next business day, before our offices are open.

Credit card orders that are canceled after the transaction has settled with the credit card company (after 12pm EST each day) will be subject to a cancellation charge of $10 or 5% of the order.

To make any changes to your shipping address, please call our customer care department at 800-675-0021. Changes to your address after order processing will result in an additional shipping charge.

Any refused shipments, or any undeliverable shipment that we are charged the return shipping costs are subject to shipping and handling charges both ways.

International Customers: If you are an international customer (outside US) you are responsible for any duty and taxes due in your country. If you fail to pay those, or to receive goods from the shipper, those charges will be deducted from any return credit.

What This Privacy Policy Covers

This policy covers how Finally Free treats personal information that Finally Free collects and receives, including information related to your past use of Finally Free products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

Information Collection and Use

Finally Free collects personal information when you order Finally Free products or services and when you visit Finally Free pages. Finally Free may combine information about you that we have with information we obtain from business partners or other companies.

We may also ask for your address, and other information about you. Finally Free collects information about your transactions with us and with some of our business partners. Finally Free automatically receives and records information on our server logs from your browser, including your IP address, Finally Free cookie information, the page you requested, and your referrer. Finally Free uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you regarding your order, conduct research, and provide anonymous reporting for internal and external clients.

We will never share, rent, trade or sell this information- we only use your information in connection with your order or inquiry

Information Sharing and Disclosure:
Finally Free does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested and or customer support on your order or inquiry.

When we have your permission, we provide the information to trusted partners who work on behalf of or with Finally Free under confidentiality agreements. These companies may use your personal information to help Finally Free communicate with you about offers from Finally Free and our marketing partners. However, these companies do not have any independent right to share this information.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Finally Free's terms of use, or as otherwise required by law. If you fail to pay for items ordered, and your account goes to collection, we will provide any and all information to the collection agent required to collect the debt.

We transfer information about you if Finally Free is acquired by or merged with another company.

Finally Free may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.

Finally Free does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

Finally Free may set and access Finally Free cookies on your computer.

Finally Free may use web beacons to access Finally Free cookies inside and outside our network of web sites and in connection with Finally Free products and services.

Your Account Information and Preferences:
To date, Finally Free has not sent out any email communications to its customers other than in the fulfillment of an order or responding to an inquiry. However, If you have opted in to receive our newsletter, we retain our right to do so. If we choose to do so, those communications from Finally Free, such as service and product offers will ALWAYS contain the opportunity to opt out of receiving them in the future.

Finally Free has the right to keep any and all information that might possibly remain in our archived records after you have opted out of future offers.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

We take steps to safeguard your information:
Your Finally Free Account Information is password-protected. In certain areas Finally Free uses industry-standard SSL encryption to protect data transmissions. Finally Free is not responsible for any damages, costs, and the like as a result of illegal acquisition or abuse of Finally Free data, by any unauthorized person or entity.

Affiliate Indemnification:
Nevershaveagain.com is not liable for any misrepresentation, errors, omissions, and the like, of its products, services, offers or capabilities by any outside company, or persons, including but not limited to affiliates, vendors, advertisers, data management companies, and sub-contractors.

Changes to this Privacy Policy:
Finally Free may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified by you or by placing a prominent notice on our site.

Questions and Suggestions:
If you have questions or suggestions, please contact us at:

Customer Care - Privacy Policy Issues
United Production, Inc.
LINDEN, N.J. 07036

Or you can email customer service.

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